Acceptance of terms
These Terms of Service ("Terms") govern your access to and use of PickleRankPH,
including the website at https://prph.app/ and our mobile app (together, the
"Platform"). By creating an account or using the Platform, you agree to these Terms and to
our Privacy Policy. If you do not agree, do not use
the Platform.
Accounts & eligibility
You must provide accurate registration information and keep your password secure. You are
responsible for activity that happens under your account. Some features — such as being
listed on a ranking, appearing in a tournament roster, or being verified — require your
profile information to be truthful; misrepresenting your identity, age, skill level, or
results may result in removal from rankings, events, or the Platform.
Club owners and organizers who manage a club through the admin dashboard are responsible for
the accuracy of the tournament, roster, scoring, and payment data they enter on behalf of
their club.
Acceptable use
You agree not to:
- Falsify match scores, results, or player identities.
- Harass, abuse, or post unlawful, defamatory, or harmful content in the community feed or
anywhere else on the Platform.
- Attempt to gain unauthorized access to another player's account, club dashboard, or our
systems.
- Use the Platform to commit fraud, including submitting false or altered payment
receipts.
- Interfere with the normal operation of the Platform, including live scoring or
tournament brackets.
We may remove content, restrict features, or suspend accounts that violate these rules.
Ratings, rankings & results
The PR Rating (a separate singles and doubles skill rating, each paired with
a reliability score) and the rankings derived from it are calculated automatically from
recorded match results and are provided for competitive and informational purposes. Ratings,
rankings, and match history are part of the public competitive record and may be displayed
publicly on player pages and leaderboards. We do not guarantee that ratings are free of
error and may correct results, ratings, or rankings when a data-entry mistake, disputed
result, or fraud is identified.
Tournaments, open play & bookings
Tournaments and open-play sessions are organized by clubs and independent organizers using
the Platform's tools; PickleRankPH provides the registration, bracket, scoring, and
(where enabled) booking and payment infrastructure. Entry fees, court rates, schedules, and
event-specific rules are set by the organizing club and shown to you before you register or
book. Disputes about an individual event (cancellations, refunds for that event, on-court
conduct) are between you and the organizing club; contact them directly using the details on
the event or club page. We may assist but are not a party to that dispute.
Payments & refunds
Payments for tournament entries and court bookings are processed through our payment
processor, PayMongo, or recorded manually where a club accepts direct/manual
payment with an uploaded receipt. Refund eligibility for a specific tournament or booking is
set by the organizing club or venue and shown at checkout or on the event page. Referral
wallet credits have no cash value outside the Platform unless a separate cash-wallet feature
is explicitly enabled.
Referrals & credits
Referral codes, earnings, and wallet balances are governed by the
Referrals Guide, which is part of these
Terms. We may adjust, cap, or reverse referral credits obtained through fraud, duplicate
accounts, or abuse of the program.
User content
You retain ownership of the photos, posts, comments, and other content you submit (including
your profile photo and feed posts), but you grant PickleRankPH a non-exclusive,
royalty-free license to host, display, and distribute that content as part of operating the
Platform — for example, showing your profile photo on your public player page. Your ID
document is uploaded solely for verification and is never made part of your public content.
Intellectual property
The PickleRankPH name, logo, PR Rating methodology, and Platform software are owned
by us or our licensors and may not be copied, reused, or reverse-engineered without
permission.
Suspension & termination
You may stop using the Platform at any time and may request account deletion — see
Delete Your Account for exactly what
happens to your data. We may suspend or terminate accounts that violate these Terms, engage
in fraud, or pose a risk to other players or the integrity of rankings and tournaments.
Disclaimers & limitation of liability
The Platform is provided "as is" without warranties of any kind. We do not guarantee
uninterrupted or error-free operation, and we are not responsible for injuries, disputes, or
losses arising from in-person play, tournaments, or bookings organized through the Platform.
To the fullest extent permitted by law, PickleRankPH is not liable for indirect,
incidental, or consequential damages arising from your use of the Platform.
Governing law
These Terms are governed by the laws of the Republic of the Philippines.
Any dispute arising from these Terms or your use of the Platform will be subject to the
exclusive jurisdiction of the courts of the Philippines.
Changes to these terms
We may update these Terms from time to time. We will update the "Last updated" date at the
top of this page when we do. Continued use of PickleRankPH after changes take
effect means you accept the revised Terms.